First, you’ll need to get an SMTP service provider (eg Google Gmail/GSuite, Microsoft Office365, Amazon AWS SES, Mailgun, SendGrid SendInBlue, Postmark, etc). Use an EXTERNAL mail server (aka SMTP server). This can be super complicated especially if you’re not familiar configuring Linux servers via SSH. Install and configure a LOCAL mail server on your Lightsail VPS. But if you’re running your own unmanaged (aka self-managed) VPS like Lightsail, you have to install and properly configure EVERYTHING you need yourself.

If you’re using “shared” or “managed” hosting, your host manages the server and handles all these for you… so they’re never an issue. WordPress needs a mail server to send out the emails.

It seems you don’t actually have a mail server software installed on your Lightsail VPS. And I hope you’re able to login to your website now.īut you still need to fix the email issue. I’m glad you managed to get that part sorted out. I have changed the password using the FTP method. Kindly see the official documentation below for various ways to reset your admin password. I understand I need to login to connected MySql database of the instance but not sure how to proceed. Help appreciated on how to access password. So unless you’ve done this already or you’re using an SMTP plugin, you’re not going to receive any password reset emails. You need to open a ticket and ask to be allowed to send emails. You want to ask Bitnami or iThemes developer for help, or disable this plugin (temporarily) so we see how WordPress itself behaves.Īlso, please note that AWS Lightsail has outbound emails from the server blocked by default. This should be the correct password reset link:Įither Bitnami or your installed security plugin (iThemes Security Pro) is messing with the password reset link. The password reset page shouldn’t link to an attachment page. What do you mean exactly by “unable to access WordPress admin dashboard”? Are you unable to access the login page? Is your password not working? Do you get a blank screen after entering the password? Please clarify.įorgot password not of help ( ) as getting Page not found message. Since then, unable to access WordPress admin dashboard.

Filezilla ssh lightsail connect