You can add insurance via usps or email us: if you have special requests or questions. If something is damaged in the mail, unfortunately many times we do not have a replacement. Our official return policy is no returns, unless it’s something we screwed up on.

Our profits can be extremely small sometimes and we can not afford to ship multi-item orders separately. If ORDERED ON THE SAME TICKET it will ship when the last item becomes available. Another benefit is that we inspect your boxes and put all Pre-Orders in complementary Popshields! Lastly PLEASE order on separate orders if you are ordering either In-Stock items or Pre-Orders with vastly different release dates if you really want the early one first. We have had nearly 5,000 transactions and maintain great feedback/report on social media. Sometimes the dates can be subject to change here and there but we do 100% guarantee that item or set coming solely for you. The benefit to this is it is a binding agreement on our side too.

We wish we could be more flexible on this but it would cause us a lot of commotion and footing bills we never intended on. When you Pre-Order something at most Ma & Pa shops that means that we directly order on your behalf, therefore ALL Pre-Orders are non-refundable/non-transferable. *All In-Stock POP!'s $39.99 and up and 4' Pre-Orders regardless of price will receive Smeye Popshields at no extra cost! You can add protectors for $1 a POP! at check out on all other 4' POP!'s (Only applies to standard 4' Single POP! size).

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